Attention : General Manager, The Vira Bali Hotel

It gives me great pleasure to write this letter regarding the quality of staff employed at The Vira Bali Hotel.  I checked in Thursday November 17, 2006 and from the point of pick up at the airport I found the staff to be very friendly and try their best to exceed guest expectations.

The ladies you have on reception are extremely helpful and always smiling, it was a pleasure to walk through the front door of the hotel every day.  The took the time speak with each person and understand requests or just have a pleasant chat about the days activities.

The restaurant staffs were also friendly and provided a bright atmosphere in the morning to start your day and then a calmer atmosphere in the evening to wind down for the day.  The standard of food was very enjoyable also.

The style of hotel I found to be very comfortable and well maintained.  It is certainly a property that I would recommend to anyone coming to Bali and I look forward to my next trip here in the near future.

Please thank all the staff, unfortunately I did not get all their names, for making my stay at The Vira Bali such an enjoyable experience. Keep up the good work.

Thanks and kind regards,
FIONA GORDON

Fiona Gordon
AUSTRALIA / Last stay November, 2006